KONSEP PERLINDUNGAN HAK KONSUMEN PADA PASAL 4 HURUF B UU NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN DITINJAU DARI HUKUM ISLAM

Abstract

This article intends to find out the concept of consumer protection in
Law No.8 of 1999 article 4 letter b concerning the right to choose goods and/or
services in accordance with the exchange rate, conditions, and guarantees
promised. Furthermore, the concept of consumer rights is reviewed through the
perspective of Islamic law. According to the law, in consuming a product,
consumers have the rights to make their choice. They may not get pressure from
outsiders so that he is no longer free to buy or not to buy. If consumers are not
careful in choosing the desired product or service, then it will be the object of
business activity that reap large profits and adverse sales methods, so that
consumers become the object of exploitation by irresponsible business actors. In
addition, consumers also need to get quality goods that are in accordance with the
prices set and agreed upon. In market freedom, businesses can dictate the market
by increasing prices and consumers becoming victims of the lack of choice.

Keywords: Consumer Rights, Consumer Protection, Islamic Law