Konsep Marketing Mix Dalam Perspektif Islam

Suatu Pendekatan Maksimalisasi Nilai

Authors

  • Moh Nasuka Universitas Islam Nahdlatul Ulama Jepara

DOI:

https://doi.org/10.33752/bisei.v5i01.717

Keywords:

Islamic Marketing, The Value Maximization Approach

Abstract

The tendency of the business community now wants maximum profit by justifying any means without considering transcendental moral values. This kind of competitive ethics will result in unfair, professional and sporty competition, harming customers and the worst impact will be that the company will lose customers. Eronically there has been a paradigm shift that today's society considers business behavior using Islamic ethics will hamper the process of achieving maximum profit as a principle of doing business. This phenomenon has invited serious attention for academics and marketing practitioners. This study aims to analyze the concept of marketing mix in an Islamic perspective including products, prices, promotions, distribution, and people, as an alternative concept of strategy in maintaining competition. This type of study is library research. Data collection was carried out using literature related to the research topic. The results of this study conclude that a sharia marketer in serving customers bases the principles of marketing mix in an Islamic perspective sourced from the Koran and as-Sunnah, will be able to provide maṣlaḥah (welfare) to customers, so as to create a good relationship between customers and workers sales and with the company in the long run, can ultimately deliver the company more established and sustainable

Downloads

Download data is not yet available.

References

Abaca, Fredy Roberto Valenuela, 2014. Marketing: A Snapshot, Pearson Australia.
Abdullah, Johari Bin, Hamali, Jamil Hj. dan Abdullah, Firdaus, 2013, “Islamic Marketing Mix: The Critical Factors”, 4th International Conference on Business and Economic Research (4th icber 2013) Proceeding, Golden Flower Hotel, Bandung, Indonesia.
Adnan, Ahmad Azrin, 2013, “Theoretical Framework for Islamic Marketing: Do We Need a New Paradigm?”, International Journal of Business and Social Science, Vol. 4 No. 7.
Aggarwal, Praveen, Vaidyanathan, Rajiv, dan Castleberry, Stephen, 2012, “Managerial and Public Attitudes Toward Ethics in Marketing Research, Journal of Business Ethics, Vol. 109 (4).
Ahmad, M., 1992, Business Ethics In Islamm, Pakistan, Islamabad: IIIT, 1995.
Al-Debi, Hameed Abdulnabi, Mustafa, Ashraf, 2014, “The Impact Of Services Marketing Mix 7P's In Competitive Advantage To Five Stars Hotel - Case Study Amman, Jordan”, The Clute Institute International Academic Conference, Orlando, Florida, USA.
Al-Faruqi, Ismail Raji, AL TAWHID: Its Implications for Thought and Life, Kuala Lumpur: IIIT.
Alma, Buchari, 2007, Manajemen Pemasaran dan Pemasaran Jasa. Edisi Revisi, Bandung CV. Alfabeta.
Al-Misri, Ahmad Ibn Naqub: 1991, The Reminiscencesof the Traveler: A Classical Manual of Islamic SacredLaw, trans. by Noah Ha Mim Keller (ModernPrinting Press, Abu Dhabi).
Al-Ukhuwa, Diya’al-Din Muhammad Ibn, 1983, The Ma’alim al-Qurba fi Ahkam al-Hisbah, Luzak, London: Reuben Levy ed.
Angipora, M. P, 2002, Dasar-Dasar Pemasaran. Cetakan Kedua, Penerbit PT. Edisi Revisi. Cetakan Kedua. Raja Grafindo Persada. Jakarta.
Arham, Muhammad, 2010, “Islamic Perspectives on Marketing”, Journal of Islamic Marketing, Vol. 1, No. 2.
Armstrong, R.W., 1992, “An Empirical Investigation of International Marketing Ethics: Problems Encountered by Australian Firms”, Journal of Business Ethics, Vol. 11.
Assauri, Sofjan, 2007, Manajemen Pemasaran, Jakarta, RajaGrafindo Persaja.
Bovee, C. L. dan J.V. Thill, 1992, Marketing, New York: McGraw-Hill, Inc.
Chachi, Abul Hassan Abdelkader dan Latiff, Salma Adbul, 2008, “Islamic Marketing Ethics and Its Impact on Customer Satisfaction in The Islamic Banking Industry”, J.KAU, Islamic Econ., Vol. 21, No.1.
Chan, Syafruddin, 2003, Relationship Marketing, Inovasi Pemasaran yang Membuat Pelanggan Bertekuk Lutut, Cetakan Kedua, Jakarta: PT Gramedia Pustaka Utama.
Dubinsky, A. J., M. A. Jolson, M. Kotabe dan Un Lim Chae, 1991, “A Cross-National Investigation of Industrial Salespeople’s Ethical Perceptions”, Journal of International Studies, Vol. 22, Winter.
Erffmeyer, R. C., J. A. Al-Khatib, M. I. Al-Habib dan J. F. Hair, Jr., 1993, ”Sales Training Practices: A Cross-National Comaprison”, International Marketing Review, Vol. 10, No. 1.
Green, R. M., 1993, “Centesimus Annus: A Critical Jewish Perspective”, Journal of Business Ethics, Vol. 12.
Hassan, A., Chachi, A., & Latiff, S. A. (2008). Islamic Marketing Ethics And Its Impact On Customer Satisfaction In The Islamic Banking Industry. JKAU: Islamic Econ., 21(11).
Hussnain, Syed Ali, 2011, “What Is Islamic Marketing” Global Journal of Management and Business Research, Vol.11 No. 11.
Karim, Adiwarman, Ekonomi Mikro Islam, Jakarta: Penerbit III T Indonesia, 2003.
Kotler Philip dan Keller, 2007, Manajemen Pemasaran: Analisis, Perencanaan, Implementasi dan Pengendalian. Edisi Pertama. Jakarta, Penerbit Prentice Hall, Salemba Empat.
Kotler, P. & Amstrong, G., 2011, Principles of Marketing (14th ed), Prentice Hall.
Kotler, Philip dan Gary Armstrong. 2012. Prinsip-prinsip Pemasaran Edisi 13. Jilid 1. Jakarta: Erlangga.
Kotler, Philip, 2003, Manajemen Pemasaran, Analisis, Perencanaan, Implementasi, dan Kontrol, terj. Hendra Teguh & Roni A. Rusli, Jakarta: PT Prenhallindo.
Kotler, Philip, 2005, Manajemen Pemasaran. Jilid 1 (Edisi Kesebelas). Jakarta, Penerbit Indeks.
Kotler, Philip. 1997. Konsep Pemasaran. Penerbit Erlangga. Jakarta.
Lovelock, Cristopher, Wirtz, Jochen, dan Mussry, Jacky. 2011. Pemasaran Jasa: Manusia,Teknologi, Strategi Perspektif Indonesia jilid 11 ed.7. Jakarta: Erlangga.
Lupiyohadi, Rambat, 2013, Manajemen Pemasaran Jasa Berbasis Kompetensi ed.3. Jakarta: Salemba Empat.
Mannan, Abdul, 1997 , Teori dan Praktek Ekonomi Islam, alih bahasa M. Nastangin (Yogyakarta: PT. Dana Bhakti Primayasa.
Miskawayh, Ahmad Ibn Muhammad Ibn, 1968, The Refinement of Character, trans. Constantine K. Zurayk, Beirut: The American University of Beirut.
Mohiuddin M.D.M.G, Haque MS, 2012, Behaving Etthically : an assence of Islamic Marketing System, European Journal of Business an Management, 4. 34-44.
Muhammad, 2004, Etika Bisnis Islami, Yogyakarta: UPP AMP YKPN.
Muslih, 2004, Etika Bisnis Islami, Landasan Filosofis, Normatif, dan Substasni Implementatif, Yogyakarta: Ekonisia.
Niazi,L.A.K., 1996, Islamic Law of Contract, Lahore: Research Cell, Dayal Sing Trust Library.
O'Brian, B., 1999. “Prudential Fine $20 Million by NASD over its Sales of Variable Life Insurance” dalam Wall Street Journal, Vol. 9
Owomoyela S K, Ola, Olasunkanmi .S., Oyeniyi K.O., 2013, “Investigating The Impact Of Market Ing Mix Elements On Consumer Loyalty: An Emprical Study On Nigerian Breweries Plc”, Interdisciplinary Journal Of Contemporary Research In Business, Vol. 4, No. 11.
Palmer, David, Hedberg,Trevor, 2013, “The Ethics of Marketing to Vulnerable Population”, Journal of Business Ethics, Vol. 116, (2).
Pour, Bahman Saeidi, Nazari, Kamran, dan Emam, Mostafa, 2013, “The effect of marketing mix in attracting customers: Case study of Saderat Bank in Kermanshah Province”, African Journal of Business Management, Vol. 7(34).
Rice, Gillian, 1999, “Islamic Ethics and the Implications for Business”, Journal of Business Ethics, Vol. 18, No. 4.
Saeed, Mohammad, Zafar U. Ahmed, dan Seda Masoda Mukhtar, 2001, “International Marketing Ethics an Islamic Perspective: A Value-Maximization Aprroach”, Journal of Bisnis Ethics, Vol. 32, No.2.
Sandicki, Ozlem, 2011 “Researching Islamic Marketing: Past and Future Perspectives”, Journal of Islamic Marketing, Vol. 2 No. 3.
Santos, Nicholas J. C., Laczniak, Gene R., dan Facca-Miess, Tina M., 2015, “The “Integrative Justice Model” as Transformative Transformative Justice for Base-of-the-Pyramid Marketing”, Journal of Business Ethics, Vol. 126, (4).
Sugiharto, Sugiono dan Setiawan, Wilson, 2014, “Pengaruh Marketing Mix Terhadap Keputusan Pembelian Toyota Avanza Tipe G Di Surabaya, Jurnal Manajemen Pemasaran Vol.2, No. 1 Jurnal Strategi Pemasaran.
Swastha dan Irawan. 2005. Manajemen Pemasaran. Penerbit Liberty. Yogyakarta.
Taimiyah, Ibnu, 1976, Al-Hisbah, Cairo : Darul Sya’b.
Tjiptono, Fandy, 2006, Manajemen Pelayanan Jasa, Penerbit Andi, Yogyakarta.
Tyser, C.R., Demetriades, D.G. dan Efendi, I.H., 1967 ,“A Complete Code on Islamic Civil Law,” translation from Turkish of Majallah-el Ahkam-i-Adliya, Majella, Lahore, New York: Law Publishing Company, NY.
Wilson, Jonathan A.J., 2012, Editorial The New Wave of Transformational Islamic Marketing Reflections and Definitions Journal of Islamic Marketing Vol. 3 No. 1.
Zed, Mestika 2003, Metode Penelitian Kepustakaan. Jakarta : Yayasan Obor Indonesia.
Zeithaml. , Valarie, A., Bitner, M. J., & Gremler, D. D. 2009, Services Marketing –Integrating Customer Focus Across The Firm 5th Edition. McGraw- Hill : New York.
Zeithaml. , Valarie, A., Bitner, M. J., & Gremler, D. D., 2007, Service marketing. New York: McGraw-Hill/Irwin.
Zuhaily, Wahbah al, al-Fiqhul Islamy Wa Adillatuhu, Terjemahan, Bandung: C.V. Pustaka Media Utama, 2006.

Downloads

Published

2020-05-01

How to Cite

Nasuka, M. (2020). Konsep Marketing Mix Dalam Perspektif Islam: Suatu Pendekatan Maksimalisasi Nilai. BISEI : Jurnal Bisnis Dan Ekonomi Islam, 5(01), 27–46. https://doi.org/10.33752/bisei.v5i01.717

Issue

Section

Artikel