SYUKKUR, A.; SUDARWANTO, T. Pengaruh Fasilitas dan Kualitas Pelayanan Terhadap Kepuasan Nasabah Bank Perkreditan Rakyat (BPR) Jombang Cabang Ngoro. BIMA : Journal of Business and Innovation Management, [S. l.], v. 3, n. 3, p. 327–338, 2021. DOI: 10.33752/bima.v3i3.5491. Disponível em: https://ejournal.unhasy.ac.id/index.php/bima/article/view/5491. Acesso em: 1 jul. 2024.